Provider record
Is LifeMD legit?
Yes — LifeMD is a real, operating US telehealth company, not a fake storefront. That is usually what the question means, and it is the easy part.
The harder part is what it sells you. It supplies FDA-approved medication only. We have 1 sourced regulatory or legal action on record against it, listed below with links to the primary documents.
What it actually supplies
Supplies FDA-approved medication only — Wegovy, Zepbound, Ozempic, Mounjaro or the approved oral versions. Higher priced, and outside the compounding enforcement entirely.
Named on its own site: Wegovy pen, Wegovy tablet, Zepbound vial, Zepbound KwikPen, Ozempic, Saxenda, Foundayo.
Fees: $39 first month then $149/month program membership; medication excluded.
What regulators and courts have said
Each of these links to the primary document. We publish what the record says and nothing beyond it — an action against a company is not proof that a particular customer was harmed.
BBB rating A but 827 complaints in the reporting period, with recurring themes of difficulty cancelling subscriptions and refund problems; BBB publishes only one in five complaints due to volume.
Worth knowing
Async questionnaire, but labs are required if not done within the last 12 months. Advertises a 'lose 10% of your weight or your money back' guarantee whose terms should be read before repeating. Also operates Rex MD, Nava MD, Shapiro MD and Get Cleared, so complaint volume spans brands.
Go direct
Cheaper on paper
Providers with a lower advertised starting price. Check what each one supplies before comparing.
Straight answers
- Is LifeMD legit?
- LifeMD is a real, operating US telehealth company, not a fake storefront. It supplies FDA-approved medication only. We have 1 sourced regulatory or legal action on record against it: BBB rating A but 827 complaints in the reporting period, with recurring themes of difficulty cancelling subscriptions and refund problems; BBB publishes only one in five complaints due to volume.
- Does LifeMD sell compounded or FDA-approved medication?
- FDA-approved medication only. Supplies FDA-approved medication only — Wegovy, Zepbound, Ozempic, Mounjaro or the approved oral versions. Higher priced, and outside the compounding enforcement entirely.
- How much does LifeMD cost?
- From $149 a month, with medication billed separately. A promotional first month is advertised at $39.